This website is the propriety of the SARL LE VESTIAIRE DE JEANNE in totality.
The reproduction is forbidden except of the autorisation from le Vestiaire De Jeanne.
The present general conditions of sale apply to all the orders placed with le Vestiaire De Jeanne company for the whole of the articles and services proposed by the www.levestiairedejeanne.com site by natural persons not business persons.
Consequently, the fact for any person ordering a product offered on sale on the Internet site of LE VESTIAIRE DE JEANNE implies full and complete acceptance of these general conditions of sale that the Customer recognizes having been aware of before his order.
LE VESTIAIRE DE JEANNE reserves the right to modify at any moment the present general sales conditions. Nevertheless, the General Sales Conditions applicable to the order placed by a Customer on the Site of LE VESTIAIRE DE JEANNE are those accepted by the Customer at the time of placing the order.
Do you selection on our website.
Choose the size, the quantity and/or the color you wish to order, then click on "add to cart".
When your cart is full, please check the product informations and click on "next" to place your order.
You have to create an account on le Vestiaire De Jeanne before order.
Then you only have to choose your carrier and your way of payment.
The order is valid when we receive your payment.
The order form will be filed in our data base for such a period of time required in order processing your order and as provided by law.
You may access your order form, free of charge and at any time, by clicking on the section called "Order Status".
You will receive a confirmation email too with all the informations about your order.
Prices are indicated in Euros and are inclusive of tax, and are applicable only on the date of the confirmation of order sent by the Customer.
Since the prices charged by LE VESTIAIRE DE JEANNE's suppliers are in constant evolution, the prices posted on the site are also likely to be modified constantly.
The prices do not take account of delivery charges, gift wrapping, possible promotional offers and personal reductions, which will be indicated before the final confirmation of the order.
The prices take into account the French VAT applicable on the day of the ordering, and any change of the statutory rate of VAT will be automatically reflected in the price of the products presented on the site, at the date stipulated by the decree of application.
However the prices cannot be modified once the Customer has placed his order.
In the same way, if one or more taxes or contributions, in particular environmental tax is suddenly created or modified, whether it rises or falls, such a change will be reflected in the selling price of the articles present on the www.levestiairedejeanne.com.
If your delivery address is outside France, you can see the price of the products VAT free once you are connected to your account and you wrote your delivery address in your personal informations.
LE VESTIAIRE DE JEANNE may not process purchases that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or orders for products that are no longer available.
In the above cases, we shall inform you by e-mail that the contract has not been executed and that LE VESTIAIRE DE JEANNE has not carried out your purchase order specifying the reasons thereof.
If the products displayed on www.levestiairedejeanne.com are no longer available at the time of your last access and once LE VESTIAIRE DE JEANNE has received your order form, LE VESTIAIRE DE JEANNE shall inform you within thirty (30) working days of receipt of your order of the unavailability of the ordered products.
If the order form has been sent and the price has been paid for items that are no longer available, LE VESTIAIRE DE JEANNE will refund you the sum paid.
LE VESTIAIRE DE JEANNE remains owner of the Products delivered until their complete payment by the Customer. The provisions above do not prevent the transfer to the Customer of the risks of loss or deterioration of the Products during delivery as well as of the damage which they could cause.
DELIVERY ZONES :
- Rest of the world
Products are delivered to the address indicated by the Customer on the purchase order on his VDJ account (not his paypal account).
The Customer must check the exhaustiveness and the conformity of the information which he provides to LE VESTIAIRE DE JEANNE.
The latter cannot be held responsible for possible errors of data entry and the consequences in terms of delay or delivery error.
In this context, all expenses engaged for the reforwarding of an order will be entirely the responsibility of the Customer.
LE VESTIAIRE DE JEANNE cannot be held responsible for delivery delays because of errors or disruptions due to transporters (including in particular in the event of a partial or all-out strike in particular of the mail services, transport and communications). Once the package borne by the carrier, the Vdj is not responsible for its content, and no refund can be requested.
Orders placed online via the www.levestiairedejeanne.com site are dealt with each day from Monday to Friday, except public holiday.
LE VESTIAIRE DE JEANNE does its utmost to treat and dispatch any order inn 48h, nevertheless the preparation and processing time of an order may be lengthened according to articles, and may require 7 business days.
LE VESTIAIRE DE JEANNE informs its Customers that these delivery times do not include Saturdays, Sundays and public holidays.
In the case of an order which may comprise one or more Products not immediately available and one or more Products immediately available, LE VESTIAIRE DE JEANNE will dispatch the order as of reception of the whole of the products which comprise the order. If the Customer wishes to receive the products immediately available more quickly, he is advised to isolate these articles in a separate order.
An email is automatically sent to the Customer at the time of dispatch of the Products subject to the email address indicated in the inscription form not containing an error.
Within the framework of the sale by correspondence (without the simultaneous physical presence of the parties), according to the Article L 121-20 of the French code of consumption the Customer has the right to a 15 days period to exert his right of retraction without having to pay penalties, except for the costs of returning the goods. This period begins as from the day of reception of the goods by the Customer.
The request to return the goods can be carried out:
- By contacting the customer service of VDJ through the contact form, email, and tell us your order number, the name and details of the item you wish to return and the reason for the return. Demand return of the Client will then studied and return mail, LE VESTIAIRE DE JEANNE send a confirmation stating the address where to send the returned items.
The returned products must be intact, in a perfect state for resale, and in original packing. They cannot have been worn, used or to have suffered even minimum deterioration, and in a state of perfect cleanliness. Any product which is damaged, incomplete, or whose original packing is deteriorated, will be neither refunded nor exchanged. This right of retraction is exerted without penalty, except for the transport charges which remain at the cost of the Customer. In the event of having exercised the right of retraction, the Customer will receive a voucher for the sums paid which can be used against the next order. This voucher is valid for 12 months and is available online in the Customer's account. The Customer can also ask for the sums paid to be refunded directly. In the event of a demand for repayment, LE VESTIAIRE DE JEANNE will make all effort to refund the Customer within 30 days.
Visitors or Customers of the www.levestiairedejeanne.com site have a constant right of access, modification, correction and suppression of the data which relate to them in application of article 34 of the French "data-processing & freedoms" law of January 6, 1978.
At the time of customer inscription or ordering, or within the framework of other specific operations, le vestiaire de jeanne invites Visitors or Customers to receive its newsletters, its promotional offers, and / or to register to stay informed of its exclusive sales. At any time, the Visitor or Customer can modify his subscription through his personal account, or through the hypertext link appearing at the bottom of the offers received by email.
le vestiaire de jeanne is committed to taking into account the modifications of subscription and of withdrawal of subscription to its commercial emails within the shortest possible delay.
le vestiaire de jeanne may also invite its Visitors or Customers to receive promotional offers from its partners. For commercial purposes, le vestiaire de jeanne can also share with its trade partners the identity and the coordinates of its Users or Customers, only insofar as they have accepted the disclosure of their personal data. The Users and Customers can modify their choices on the SMALLABLE site at any time.
le vestiaire de jeanne uses data acquisition systems such as cookies. Cookies are a computer file stored on the hard disk of the user's computer. Cookies make it possible to announce a preceding visit of the user on the site and to connect the user to his personal data left on the site, in particular in reference to his orders in course. SMALLABLE informs its Customers that the processing of these personal data was the object of a declaration to the French CNIL under number 1309937 of July 31, 2008.
These General Terms and Conditions of Sale are governed by the French law.